Hang Up On Them!
HSD Doesn’t Call Recipients Unsolicited To Ask For Personal Info
Beware, scammers are targeting New Mexico’s 905,000 Medicaid recipients. If they call you asking for personal information like your Social Security number, hang up immediately.
Attorney General Hector Balderas and Human Services Secretary Brent Earnest said Thursday that the scammers are going after 43 percent of the state’s population.
The scam involves callers claiming to work for the New Mexico Medicaid program while phishing for personal and financial information, Balderas and Earnest said.
The solicitors are calling individuals several times a day and asking for their name, Social Security number and Medicaid number. Medicaid recipients should never provide personal information such as Social Security Number or Medicaid identification numbers over the phone to unsolicited callers, Balderas and Earnest said. The callers are not affiliated with the New Mexico Human Services Department, its Medicaid program, the Centennial Care managed care organizations, or the Centers for Medicare and Medicaid Services.
“Government agencies or health insurance organizations will never call you to ask you for your personal or financial information, so do not give it out over the phone, ever,” Balderas said. “I am urging New Mexico families to be on guard to protect their finances and to prevent identity theft.”
Earnest said, “The Human Services Department does not call recipients unsolicited and ask for their personal information. Recipients of any public assistance programs administered by HSD should never give out personal information over the phone to unsolicited callers.”
If you have received an unsolicited call from someone claiming to be a representative of the Human Services Department or the New Mexico Medicaid program, you may file a complaint with the FTC or The Consumer Protection Division of the Office of the Attorney General. If you have already fallen victim to this or a similar scam, visit IdentityTheft.gov.